Cancellation And Refund Policy

We would love to be part of your travel plan but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds.

Every Service Provider has its own cancellation and refund policy for that you visit the package or service details page.

If they have not provided then cancellation and refund policy under this section apply to the service or package.

For Self Driven Vehicle And Taxi

For Bookings Less than 24 hours to pickup time.

We do not charge cancellation fees for bookings cancelled within 30 minutes of creating the same booking. 100% of amount paid will be refunded excluding the convenience charges.

After 30 minutes 100% of the booking amount will be charged.

If token amount paid, then 100% of token amount will be charged.

If Supplier cancels the booking then 100% of amount paid will be refunded excluding the convenience charges.

For Bookings More than 24 hours and Less Than 4 days(96 hours) to pickup time.

50% of the booking amount will be charged rest will be refunded.

If token amount paid, then 100% of token amount will be charged.

For Bookings more than 5 days to pickup time.

25% of the booking amount will be charged rest will be refunded.

If token amount paid, then 100% of token amount will be charged.

How to Cancel

You can cancel your booking by calling us on +91-7017365715 to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days.

You can cancel your booking by emailing us to customercare@finchant.com to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days.

Cancellation By Finchant.com

Finchant.com reserve writes to cancel booking incase voilation of the policies.

In case a user fails to show up for his reservation or cancels the ride 24 before the pickup time, the booking shall be treated as a No Show no amount will be reimbursed.

In case a ride is cancelled due to inability to produce an Original valid license or valid Govt. Id during ride pickup, 100% deductions will be applicable.

If a user with blocked license makes a booking, the ride would be cancelled with 100% deductions

When user wants to cancel the booking after picking up the vehicle

100% of the booking amount is deducted. No Refund applicable